Supra ekey not working. Entire Supra network was down today.

Supra ekey not working • View Saved Searches 1. New real estate agent here (2 months in). Tell Us How We're Doing Take a minute, let us know or send us a suggestion The number one complaint we hear regarding our Supra system, is that it is cumbersome to issue an NMA one-time code to allow members from another MLS, and contractors access to a Supra keybox. Classic iBox lockboxes cannot accommodate granting managed access. 0 e 7 • Send Alert Note: To use the alert feature of the Supra eKEY app, alerts must first be configured (see “Configure Alert” for details). Select criteria to filter search. With the real-time benefits of the Supra system, real estate agents can let a homeowner know when a showing starts and ends so they know when they can return If the character looks like an O, it is the letter O and not a zero, and if it looks like an I, it is the letter I and not the number 1. 795, was released on 2024-11-10 (updated on 2025-02-19). Remember, troubleshooting these errors may vary depending on the situation, but staying calm and methodically working through the steps can help in resolving Supra eKey errors efficiently. Supra eKEY Change Pin - Resetting / Forgot; Supra Contact Information; You may like to read - Supra How Do I Quick Guide Lockbox; SDAR / SDMLS Members, how can I obtain a Supra Key or Lockbox ; and some portions of Freshdesk may not work properly if you disable cookies. I spent over $1000 and I am still not able to open the lock boxes with my Apple Watch. 4. MORE: GetSupraNow. It is to be issued only as a temporary replacement if an agent’s key is not working. This new feature makes it easy to obtain an authorization code if you get a new phone or need to re-install the eKEY app. Re-install the eKEY e 5. There is an initial fee of $60, plus a monthly fee as low as $9. 9A13 Possible cooperating error. Keyless Entry is where your car automatically locks/ unlocks when Menu. The ActiveKEY operates on 2G technology which is being phased out by all major cell phone carriers. Supra eKey lockboxes are electronic lockboxes that are designed to store keys securely. Restart the phone. There are three ways to obtain an authorization code. Until Samsung resolves this issue in a future OS release, the workaround is to use an eKEY Fob 3 with the Samsung phone. Supra Key and Lockbox access requires that you are an Active member with MLSListings. Product Help. The iBox can be accessed using a Supra eKEY®, ActiveKEY ®, or DisplayKEY . Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the “Enable CBS” function can be unchecked in the eKEY Settings) Type in PIN code. The last update of the app was on October 29, 2024. Infrared devices require a Supra eKEY Fob to open the device. It adds Infrared to the Phone. How to Prepare Before You Call. F*** you Supra!! You’re weak. Several times, still doesn't open. Current eKEY application downloaded and installed to a mobile device; Android Minimum: OS 4. Estimated number of the downloads is more than 500,000. The car was inspected by Toyota and Certified on 11/6, which means the box for keyless entry was checked and worked at that time. 75 out of 5 stars, based on 2. An update has been installed that significantly simplifies this process. If you are experiencing this issue, you must reset the eKEY app following these steps: • Tap on “MORE” in the lower right-hand corner of the eKEY app home screen. This is a national technology change that CSMAR and our vendors must adapt to. SAMCAR Supra® EKEYS and iBox BT LE lockboxes may access and work automatically in the area known as the KIM Users Group (Bay East, Bridge, Contra Costa County, Delta, Monterey County, San Benito County, San Francisco, Santa Clara County, Santa Cruz County, Silicon Valley, Tuolumne) as well as associations that are members of CRMLS eKEY on Android and iOS via Bluetooth: Open eKEY app. To start the conversation again, simply ask a new question. Entire Supra network was down today. With the real-time benefits of the Supra system, real estate agents can let a homeowner know when a showing starts and ends so they know when they can return home. Turn on the fob. 5 thousand ratings. As of April 26, 2021, with this update to keyboxes: eKEYs with versions below 2. Supra KEY Reciprocity. • Save a Search for a Specific Buyer 1. Two service levels are available: eKEY Basic for common keybox functions, and eKEY Professional which enhances basic capability with adds business tools such as MLS data stored on your phone (eliminating time consuming over-the-air searches), linking the listings to Google maps, and displaying showing details on your phone. The eKEY keeps track of the KeyBoxes it has opened during the day. Find more information about getting an eKey here. Open the Supra If you've ever found yourself hot, bothered, embarrassed, and unable to get into a house because of difficulties with the Supra Key Box, then tune in for Fo The remote keyless system in Toyota Supra allows the driver to conveniently lock and unlock the vehicle with the press of a button. This article will walk you through how to get the eKey app and make sure it is authorized for use. As soon as I open the app, it provides me with 3 options. Note: On some phones, enter 0000 or 1234 for the passcode and press OK. 0 (Bluetooth® smart locks, vaults, and keyboxes do not require a Supra eKEY Fob to open the device. Tap on the MY KEYBOXES icon. Enter your 4 digit pin and click Submit. That means the ActiveKEY will no longer work later this year and will no longer be supported by Supra. 01 plus an additional one-time application fee of $50. Listing agents and non-member agents must have the eKEY app. New posts Search forums Search images. This is based on how do I update my ekey, how to update my ekey, how to update my supra ekey, how do I update my supra ekey Created Date: 2/17/2023 4:17:14 PM Open the Supra eKEY app on your phone. com. If you haven’t been issued an eKey, you’ll need to make an appointment first. eKEY Resources Supra® Tips & Support Wiki. Supra eKEY Adapter Thank you for your purchase of a Supra eKey through SmartMLS. The number of emergency update codes that can be requested consecutively is limited. • Interface designed to accommodate left-handed and right-handed users How To Fix Supra eKEY App Not Working (Full Guide)Facing issues with the Supra eKEY app? Don't let technical hurdles disrupt your real estate access manage Supra eKEY App Update. We’ve compiled a list of the top five eKEY errors reported by our subscribers and have tips on how to fix them without the need to contact support. Tap on the Keybox serial number in question. Hooray Realtors! Finally Have Supra EKEY Bluetooth working! For my real estate colleagues stateside that have been impeded, I am happy to announce my Supra-Ekey app is fully functional through the usage of 10. The old eKEY app will continue to work but it will no longer be updated. Click the link to be authorized. If you have any questions, call the Supra support line at 1-877-699-6787 or email Supra at suprasupport@carrier. The eKEY app works with Apple iOS 12 (or later) and with Android OS 8 (or later). Jul 11, 2021 #5 I get the opposite. Steps 1. SAMCAR Supra® EKEYS and iBox BT LE lockboxes may access and work automatically in the area known as the KIM Users Group (Bay East, Bridge, Contra Costa County, Delta, Monterey County, San Benito County, San Francisco, Santa Clara County, Santa Cruz County, Silicon Valley, Tuolumne) as well as associations that are members of CRMLS Supra eKEY App for iPhone Users; Supra eKEY App for Android Users; Supra Home Tour for iPhone; Supra Home Tour for Android; How Much Does a Supra eKey Cost? The monthly subscription fee to use the Supra eKey is $17. It is designed to hang from a key chain when not in use. Supra User Guide; Acquiring a keybox from another agent; Working with you to make home ownership happen. Whether it's access authorization errors, key syncing issues, or app crashes, we'll Access self-serve technical support for the Supra system including app downloads, troubleshooting, and quick guides. For any error that does not show on this list or that is not resolved, contact Supra® Support at 1-877-699-6787. Tap Activate eKEY. You’ll be taken to the login page where you’ll enter your email or phone number (must match the one in SupraNet). Latest version of Supra eKEY® is 5. SupraWEB Realtor® principal or broker must comply. The Supra Website is Down Check your phone - if your Ekey is already updated, it will still work. Dead keybox Battery life in Supra electronic keyboxes lasts about 10 years. Learn more. 95, depending on the key type Page 11: How The System Works The eKEY allows access to SUPRA KeyBoxes at listings. Not working for old BT This application is no longer show begin button for blue cylinder TRACcess. Find answers to your questions regarding the update to the Supra eKEY. Verify the operating system of your phone. Your monthly Supra key payments are auto-debited, so if your credit/debit card Download the Supra eKey app from the Google Play Store (Android) or App Store (iPhone). Advantages of the SUPRA eKEY. issues that won’t even allow me to open key boxes and they just tell me to keep waiting instead of rolling back to a working version. Supra technicians are working on it, but there’s no ETA on when the site will be back up just yet. Page 12: Ekey The eKEY is composed of the SUPRA handheld computer, based on the Palm OS, and the eKEY What to do when your Supra EKey does not come on. If your access is not working, please contact your Association to inquire about the issue. 0 of the eKEY app will not be able to open keyboxes. Your eKey app will actually display the remaining battery life when you open the shackle. Poor communication. 6. This is not a CSMAR decision. Remote-Programming-for-AGENTS. Make sure the device’s Bluetooth® is on. 0+. Supra began converting all remaining ActiveKEY users to the eKEY on June 21. As a listing agent, you do not have to meet the showing agent at the property or ask your seller to leave the door open. Select Save. By Supra eKEY ppicai eres uie Supra® eKEY Basic The Supra eKEY app has been redesigned to have a modern look and feel that includes a simpler interface, quicker access to common tasks, and the following additional improvements. ) Apple: Minimum iOS: 7. Bringing Supra eKEY Fob The eKEY Fob allows the eKEY application on the Apple device to communicate with a keybox using infrared (classic iBox). If you routinely issue NMA one-time codes for Supra, please check [] On this page you can download Supra eKEY® and install on Windows PC. Has anyone run into this and know a fix? Purchased 2 days ago, the keyless entry has never worked for me. FAQs. If your account with either MLSListings or your Association is Suspended or Terminated, you will lose your access to both Supra Key and Lockbox. I cannot find an original email with instructions . I just downloaded the app Supra eKEY but I’m having trouble setting it up. Try to shade both the infrared lens on the key and the infrared lens on the iBox from any light. For some newer devices, a fob is not required when communicating with the iBox BT LE only. If you are experiencing this issue, you must reset the eKEY First make sure that your Supra ekey is active, bluetooth is enabled in your phone, and that your Supra account is up-to-date and in good standing. Once the app is installed, open it and tap on Activate eKey . You can do it yourself by following the below steps, call our support team at 480-921-7777 How to fix Supra eKEY app crashes or not working on Iphone (iOS): Close and restart the Supra eKEY app on iPhone; Update Supra eKEY app to the Latest Version for iOS ; Uninstall and If prompted tell your phone to open in Supra eKEY app. Please contact your Board for lockbox and key options. Some devices may need to be paired. Description. I’m previewing a listing tomorrow and looks like the house has a supra lock. Android user is ok but not in iPhone. 4 (Supra eKEY Fob is not required to open any TRACcess device. 1. Supra told me to delete my phone then add it back, which I did. . Select the Supra device (ex: SUPRA-1B09). 1. According to Supra ekey the Samsung watch was not compatible with SupraeKEY so it would not work on that watch. The SUPRA eKEY NEWS ALERT It has been reported some users are being asked to reauthorize their eKEY app and the app is not accepting the authorization code There is a new way for you to authorize your Supra eKEY app. We all need to drop kick Supra and go back to the old FREE lockboxes. Open the Supra eKEY app then select and continuously hold Alert for two to three seconds. They will only lock with the buttons on the key fob. Working with you to make homeownership happen. Supra eKEY software is leased to authorized keyholders of Supra, through RASM. Supra eKEY Fob The Supra eKEY Fob is a device used to translate the Bluetooth signal from the Apple device to an infrared signal that can be recognized by the iBox. Here you will find resources you need to update to the Supra eKEY. In suppra eKEY app go to more hit about eKEY app and it will give you the option to contact eKEY app support. However, if you do wish to Our comprehensive guide offers step-by-step solutions to troubleshoot and resolve any problems you're facing. Overall rating of Supra eKEY® is 2,7. Open the Supra eKEY app and select Listings. com Supra on your Smartphone Supra eKEY app is rigorously tested on popular models of smartphones and tablets to determine its compatibility with Android™ and Apple® devices. (Pictured above: eKey Fob 3) Learn how to reset the authorization code for your Supra eKey with this video tutorial. Supra eKEY does not seem very safe to us. 3. Gmail, Generate an emergency update code via SupraWEB on the eKEY or contact Supra Support at 1-877-699-6787 to obtain the code by phone. 1900 Option 4 and someone will be happy to help upgrade you to the eKEY. If you have a Supra eKEY, you as a showing agent do not have to pick up property keys at the listing office or track down a manual keybox code. In suppra eKEY app go to more hit settings and make sure you turn on automatic updates and eKEY app notifications. For more fob pairing information, view the eKEY Fob Instructions packaged with the fob, or follow the manufacturer’s pairing instructions for the Apple device. So twice now gone to the supermarket, and when returning to my car So I got my brand new 40 mile Supra home from the dealership last night and tried to lock the doors only to discover that the doors do not lock or unlock with the door handle. To obtain an authorization code from the eKEY app: Launch the eKEY app; Select Activate eKEY App and the screen below is displayed; Enter email address or phone number Install eKey app on multiple devices; Locate your eKey serial number (video) Location Services (for eKey) Make Greenwich key work in Fairfield County; New eKey app flipbook; Obtain keys from keybox; Pairing Code (Android users only) Supra Showing Notifications; Supra's Agent Alert feature; Turning on Bluetooth in iOS 13 (eKey) The Supra eKEY has proven itself to be a paragon of lockbox opening technology. 11-21-13, 07:54 PM. 1055. Open the eKEY application. The TRACcess® eKEY® App turns your smartphone into a secure, non-transferable mobile key. No, Supra key will not work with an Apple Watch. Since buying the new devices SupraeKEY on my Apple Watch as only worked twice. pdf Important Notice! Get ready for your upgrade to eKEY! You must schedule a virtual appointment to activate your eKEY. 2. Authorize eKey App: Have you changed phones or uninstalled the Supra eKey app? Follow the steps in the video to authorize your eKey. A90 Supra Vehicle Showcase 1. But with great technology comes Nick Sheffield / Supra. It's rated 2. I lost $500 and had to make a dozen calls to reschedule my entire week due to a failed due diligence appointment. Some users are unable to update their key in the eKEY app. Supra brings together training tools that work for your needs and preferences, from simple how-to videos to instructor-led live sessions to self-paced recorded courses. Depending on what you used, you’ll receive an email or text message with a link. Please see the attached document for additional information. If the fob is not listed, scan for devices. No. 629. You don’t belong in this business. Supra has informed us about an increase in calls to their call center about the new eKEY app due to a couple of issues, and they wanted us to pass along the following information: We are working on a fix for this issue but in the meantime the following steps can be done: 1. Not a company that understands their customer base. eKEY is not configured correctly. Please keep me in mind for referrals To open a keybox using the eKey app on your phone: Open the Supra eKEY app on your phone tap the Knowledge base Product Help. only my contract on 8-26-2020Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders? Customer: yesTechnician's Assistant: What email provider are you using (e. 45th Anniversary Supra getting delivered in Central PA Open the Supra eKEY app on your phone; tap the blue key; enter your 4-digit PIN number; push up on the bottom of the keybox one time (push it all the way until you see the red light flash)* Working with you to make homeownership happen. Tap the 2 circular buttons to accept the EULA and the Privacy Notice. When the key fob stops working, it quickly becomes an inconvenience to manually lock and unlock the vehicle. 795. For your reference, the eKEY Fob 2 has a black button and the eKEY Fob 3 has a white button. Industry-specific news, ideas, questions, stories and anything related to the business of selling real estate. ) Keyless entry not working? 2023 Manual. Note: After alerts have been successfully sent, the Alert icon will temporarily say Sent and devices with If you do not have either of these operating systems, the new eKEY app will not install. SUPRA has been in contact with Samsung on this issue and determined there is currently no fix. Supra eKEY users should be sure to update the eKEY app to the most current version. Supra eKEY® has a content rating "Everyone". Tell Us How We're Doing Take a minute, let us know or send us a suggestion Supra keyboxes increase efficiency and decrease frustration for the agent. If your limit is reached, you will need to connect to a cellular or Wi-Fi network to update your Launch the eKey app and select activate eKey app. Primary Supra eKEY subscribers can seamlessly access and show property listings in multiple MLS markets, including Houston, San Antonio, and the Texas Hill Country. Supra key is an aftermarket electronic keyless access system that adds remote access to the lock without needing to carry a physical key. Tell Us How We're Doing Take a minute, let us know or send us a suggestion The Supra® EKEY uses Bluetooth® to turn your smart phone or tablet into your key, and will open boxes even in areas with poor cell signal. For discussion about what it means to be a Realtor or Real Estate Agent. Have confidence you’re working with a proven Looks like no one’s replied in a while. 5. Is Supra eKEY app free? No, the Supra eKEY app is not free. Troubleshooting Steps. Supra blames my phone, apple blames supra. You have to backup all of your contacts ARMLS / Supra TRACcess eKEY 4+ Supra Designed for iPhone 2. Designed for Android version 8. GetSupraNow. I have tried both keys, with no other keys in or around the car I This features works best when you are using the Supra eKEY app. 95 MB and the latest version available is 5. Realtors need to be able to access key box all 3 Lockbox Operating Error Codes Error Message Error Description Error Code User Resolution ERROR! Please perform a wireless update. However, if your Ekey is not updated, it will not function at this time. 2. 1 • 21 Ratings; Free; iPhone Screenshots. This “office key” is not a general key which may be shared by agents in the office. Resolving Supra eKey errors is not just about fixing the immediate issue but also about preventing future disruptions. Select Search. The iBox uses infrared technology to communicate with Supra keys. Other than Just wanted to post my experience with the Keyless Entry randomly not working anymore. Supra eKEY Fob Generic Instructions 1. 15. Please refer to the user instructions provided with your key for information on operation. • Choose "ABOUT eKEY APP" at the top of the menu. Try to update by opening your suppra eKEY and selecting update. Keyboxes that have an older version of firmware are not able to be programmed remotely. Select a buyer’s name. Please do not attempt anything that could cause damage to someone else's lockbox. Forums. July 28, eKey Not Working? Did You Get a New Phone? Getting a new phone is fun but it can also be a pain. Infrared communications works better in less light. Supra eKEY® has an APK download size of 13. You will see the following screen: Enter your email or phone An emergency update code is required if your eKEY app has not connected to the Supra eKEY network for more than 24 hours or if there has been a Supra system outage. To ensure the integrity and security of the system for the benefit of clients, customers and real estate professionals, RASM members must obey Lockbox Rules & Regulations. When will eKEY for iPhone be available? eKEY Basic and eKEY Professional for iPhone are available now The iPhone does not have Infrared, how will it work? We have created a Supra iPhone Adapter which plugs into the 30 pin dock connector. So that our members still using the ActiveKEY are not left without a functioning key, Supra is conducting this upgrade to the eKEY now. I made this especially for other REALTORS(R) who may face this issue. Hollis-212. Timed Out: When your eKEY times out when attempting to open a lockbox make sure you have initiated the Bluetooth on the lockbox by pressing up on bottom of the box. Enter the authorization code. Since the download my supra ekey app ( Realtor) will not open. com How to get Supra, download Supra to your Phone, iBoxes, Supra Web, Videos and MORE. Supra technicians are working on it, but there’s no ETA Supra blames my phone, apple blames supra. ActiveKEY is being discontinued as 2G technology is being phased out by cell carriers . Stay in-step with home buyer preferences—even automatically receive feedback on showings. Uninstall and install the Check your phone - if your Ekey is already updated, it will still work. I also tried adding a different supra app to my phone , just to see and it won't open either. What if my eKEY malfunctions and a If this does not work, please bring the keybox to the SmartMLS office in Milford or to the nearest local Board of Realtors for a replacement keybox. Will all of the new features be available immediately? Some enhanced features in the eKEY app including the ability to see listing photos within the app, will be rolling out over the ‎The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. g. The lockbox will stay “on” for about 30 It's currently not in the top ranks. Call HAR Member Services at 713. At the end of the day, the eKEY is placed on the Cradle for the nightly eSYNC operation. Delete the eKEY app 2. For more fob pairing information, view the eKEY Fob Instructions packaged with the fob, or follow the manufacturer’s pairing instructions for the Android device. Make sure Bluetooth is on. • On the next screen, tap on Managed access works with the Supra eKEY app and iBox BT and BT LE lockboxes. Your key should then automatically start authorizing and updating itself. You may need to read and follow the manufacturer’s Supra Ekey app not working. Hope this works for you! After November 30, 2021 , all XpressKEYs will no longer work due to 3G cellular being discontinued by cellular providers as early as of the end of 2021. leak and yours could be too! 1. 00. Supra has implemented a security update for keyboxes in order to maintain the highest quality standards. Used on millions of homes throughout real estate, our lockboxes can be opened using Bluetooth ® technology, right from your tablet or smartphone making it easy for agents to access properties, and track activity for clients. eKEY Info. Supra has identified an issue affecting wireless updates. F*** Supra, you bunch of a** clowns. These lockboxes are commonly used in the real estate industry and are The Supra iBox is an electronic keybox that is placed on listings and holds the listing’s keys. The monthly fee is paid to Supra while I think the application fee may Supra has identified an issue affecting wireless updates. If you have any questions, please call Supra support at 1-877-699-6787 or Contact Supra® Support Supra eKEY Professional: 1ST 1st keybox app to provide listings and rosters on the go, plus showing details within the app Supra Home Tour 1ST 1st keybox app for home buyers that enables them to rate homes, track preferences, and deliver instant feedback to their agent Unlock new ways to work with home buyers - Efficient keybox access - Customer: Second opinion] I am trying to activate my Supra Ekey and It is asking for information I don't have like a password. A complete list of training resources can be found on the Supra Resources page. SupraNET will indicate if a keybox can be programmed remotely. Once the battery is down to experience that not only keeps you close to the latest listing and showing information, but that also matches their connected life. View a list of the counties and cities where your Supra® eKEY app service with SAMCAR works, as well as a map of all the areas where cooperating key access is available. Count on Supra eKEY apps to help you build strong connections with home buyers. The feature does not work with Supra hardware keys such as XpressKEY. Supra eKEY® is free Productivity app, developed by Supra®. Supra eKEY Fob The Supra eKEY Fob is a device used to translate the Bluetooth signal from the Android device to an infrared signal that can be recognized by the iBox. Visit our agent training page to explore what sessions are Finally Have Supra EKEY working! Printable View. Polish the infrared lens on your key and on the front of the iBox with a dry cloth. znkodi wuqkiw lracfjmg zlesm phzh uylg kbd pnms ztgy txpyx jnbt bmp mujpd zyiat ryzwqasi